Returns & Exchanges

At Foot Locker, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return policy for items in their original, unworn condition. Whether you shopped online or in-store, we make it easy to get the right fit or a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unworn sneakers or apparel in their original packaging, ensuring all tags are attached and the box is securely sealed.

3

Ship It Back

Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and processes your return, your refund will be issued to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing